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Monday, 16 January 2017 19:32

Being happy at work is important

We all deserve a positive work environment, a place where we can enjoy our work for a job well done. When handled constructively, conflict is a normal and useful part of life. If left unresolved people may not feel their workplace is positive. It will lead to low morale and you may even notice that productivity is lost. In extreme cases, people may have health problems associated with conflict.

Many organisations have a formal conflict management system in place and encourage staff to use the process if they get into workplace conflict. As with many formal processes staff can be reluctant to engage due to fear of issues such as retaliation, loss of relationships or other consequences.

What situations can I discuss with a coach?

  • My supervisor is grumpy with me all the time. I don’t understand why.
  • The foreman seems to have favourites and I’m not one of them.
  • The person I work with goes too slow and ignores my plea to work harder.
  • I think I’m being treated differently than other people because I’m from another country.
  • My marriage is falling apart and I’m afraid leaving will affect my children.
  • I’m feeling bullied by the others. There is so much gossip where I work.

How can a coach help me?

  • Strengthen your ability and confidence to take steps to resolve issues.
  • Assist with negotiations between people.
  • Listen and help you develop options to address issues and assess the consequences of these options.
  • Provide information and clarification on company procedures and practices.
  • Identify other avenues of help outside the workplace.
  • Give the organisation valuable insight into the issues facing staff so they can address systemic problems (via anonymous reporting with consent).
  • Professional Conflict Coaching.

How does coaching happen?

Conversations between coach and client are a one to one process so the client can increase competence and confidence to manage their interpersonal conflict and dispute. It is a future oriented and voluntary process that focuses on the client’s conflict management goals. Conflict coaching is not counselling or therapy. The coach will not provide advice or act as your agent or representative. Usually there will be several sessions, the first used to reach agreement about the boundaries of coaching and the client. The coach offers to be available face to face or by phone and can agree to meet with you privately away from the workplace.

fleetwood group ltd image
Sunday, 03 July 2016 18:01

Conflict Coaching

We all deserve a positive work environment, a place where we can enjoy our work for a job well done. When handled constructively, conflict is a normal and useful part of life. If left unresolved people may not feel their workplace is positive. It will lead to low morale and you may even notice that productivity is lost. In extreme cases, people may have health problems associated with conflict.

Many organisations have a formal conflict management system in place and encourage staff to use the process if they get into workplace conflict. As with many formal processes staff can be reluctant to engage due to fear of issues such as retaliation, loss of relationships or other consequences.

What situations can I discuss with a coach?

  • My supervisor is grumpy with me all the time. I don’t understand why.
  • The foreman seems to have favourites and I’m not one of them.
  • The person I work with goes too slow and ignores my plea to work harder.
  • I think I’m being treated differently than other people because I’m from another country.
  • My marriage is falling apart and I’m afraid leaving will affect my children.
  • I’m feeling bullied by the others. There is so much gossip where I work.

How can a coach help me?

  • Strengthen your ability and confidence to take steps to resolve issues.
  • Assist with negotiations between people.
  • Listen and help you develop options to address issues and assess the consequences of these options.
  • Provide information and clarification on company procedures and practices.
  • Identify other avenues of help outside the workplace.
  • Give the organisation valuable insight into the issues facing staff so they can address systemic problems (via anonymous reporting with consent).
  • Professional Conflict Coaching.

How does coaching happen?

Conversations between coach and client are a one to one process so the client can increase competence and confidence to manage their interpersonal conflict and dispute. It is a future oriented and voluntary process that focuses on the client’s conflict management goals. Conflict coaching is not counselling or therapy. The coach will not provide advice or act as your agent or representative. Usually there will be several sessions, the first used to reach agreement about the boundaries of coaching and the client.

The coach offers to be available face to face or by phone and can agree to meet with you privately away from the workplace.

fleetwood group ltd image
Thursday, 26 November 2015 16:27

Leadership Coaching

It was very practical and helpful. I have used the techniques when dealing with staff.

Thursday, 26 November 2015 16:26

Assisted negotiation

We appreciate the hard work you put in to our staff at our factory. We see the positive results regularly.

Thursday, 26 November 2015 16:25

Training

I learnt a heck of a lot from Wayne about Mediation and communication and I remain very appreciative.

Tuesday, 24 November 2015 18:26

New Website.

Check out our brand new website...we are really proud of it! It's super user friendly and mobile responsive.

Tuesday, 24 November 2015 17:45

Restorative Justice Facilitation

Healing of grief and loss can begin when harm is acknowledged and justice done. Restorative justice is available for victims, offenders, relatives, whanau, friends and members of your community. It provides opportunities for reconciliation for victims of crime, offenders and the communities they live in.

Restorative Practices

  • victims of crime can be given a voice and their questions answered.
  • apologies can be given and received.
  • offenders are encouraged to take responsibility for the impact of their actions on others.
  • the damage done by criminal or anti-social acts can be lessened.
  • practical and helpful resolutions can be found.
  • peace and healing can be promoted where people want to show compassion and forgiveness.

We will help you by...

  • contacting the parties to establish willingness and suitability for a conference.
  • arranging and facilitating a conference in a safe and neutral place.
  • creating an environment where all parties are given a hearing, solutions are explored and agreements can be reached.
  • helping people arrange support systems.
  • assisting with follow-up arrangements as necessary.
wayne portrait

Where can you find more information?

Restorative Justice Otautahi (Christchurch)
PO Box 29 704, Christchurch 8540
03 940 9497

Tuesday, 24 November 2015 17:39

Conflict Coaching

We all deserve a positive work environment....

... a place where we can enjoy our work for a job well done. When handled constructively, conflict is a normal and useful part of life. If left unresolved people may not feel their workplace is positive. It will lead to low morale and you may even notice that productivity is lost. In extreme cases, people may have health problems associated with conflict. Many organisations have a formal conflict management system in place and encourage staff to use the process if they get into workplace conflict. As with many formal processes staff can be reluctant to engage due to fear of issues such as retaliation, loss of relationships or other consequences.

Q&A: How does coaching happen?


Conversations between coach and client are a one to one process so you can increase confidence to manage you interpersonal conflict or dispute. It is a future oriented and voluntary process that focuses on the client’s conflict management goals. Conflict coaching is not counselling or therapy. The coach will not provide advice or act as your agent or representative. Usually there will be several sessions, the first used to reach agreement about the boundaries of coaching and the client. The coach offers to be available face to face or by phone and can agree to meet with you privately away from the workplace.

Q&A: What situations can I discuss with a coach?


• My supervisor is grumpy with me all the time. I don’t understand why.
• The foreman seems to have favourites and I’m not one of them.
• The person I work with goes too slow and ignores my plea to work harder.
• I think I’m being treated differently than other people because I’m from another country.
• My marriage is falling apart and I’m afraid leaving will affect my children.
• I’m feeling bullied by the others. There is so much gossip where I work.

Q&A: How can a coach help me?


• Strengthen your ability and confidence to take steps to resolve issues.
• Assist with negotiations between people.
• Listen and help you develop options to address issues and assess the consequences of these options.
• Provide information and clarification on company procedures and practices.
• Identify other avenues of help outside the workplace.
• Give the organisation valuable insight into the issues facing staff so they can address systemic problems (via anonymous reporting with consent).
• Professional Conflict Coaching.

fleetwood group ltd image
Monday, 23 November 2015 16:08

Mediation Services

Wayne and his team of mediators provide a much needed and high quality service for the evolving employment landscape in New Zealand.

Monday, 23 November 2015 16:07

Process Design

"a“Wayne found ways to connect with people who had no faith that their problems or disputes could be aided by Mediation.

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Testimonials


  • Very impressed, well done. Very happy with outcome. 


    - Facilitation

  • Not an easy experience but very worthwhile. Thank you.


    - Restorative Justice

  • My thanks go to both of you for taking on this very unhappy situation and guiding all concerned to agreeing an outcome which will allow us to move forward.


    - Co-mediation

  • It was very practical and helpful. I have used the techniques when dealing with staff.


    - Leadership Coaching

  • We appreciate the hard work you put in to our staff at our factory. We see the positive results regularly.


    - Assisted negotiation

  • I learnt a heck of a lot from Wayne about Mediation and communication and I remain very appreciative.


    - Training

  • Wayne and his team of mediators provide a much needed and high quality service for the evolving employment landscape in New Zealand.


    - Mediation Services

  • "a“Wayne found ways to connect with people who had no faith that their problems or disputes could be aided by Mediation.


    - Process Design